MOST PURCHASES CAN BE RETURNED WITHIN TEN DAYS, GIVEN THE CONDITIONS AND EXEMPTIONS AS LISTED BELOW:
Conditions for Returns:
- All merchandise to be returned must have Nelson Photo sales receipt
- All merchandise to be returned must be in original condition
- All merchandise to be returned must be in original non-damaged packaging
Exceptions:
- All Cameras & Lenses are subject to a 25% restocking fee
All Lecia camera and lenses are not returnable
All background paper is not returnable - All Microphones are not returnable
- All lighting equipment are subject to a 25% restocking fee
- All Drones and Gimbals are not Returnable
- All merchandise sold “As Is” is not returnable
- All film is not returnable
- All refrigerated products of any kind are not returnable
- All merchandise ordered, as a “Special Order” is not returnable
- All merchandise purchased by check will be subject to a ten day wait from time of sale
- All merchandise returned without a sales receipt will receive a store gift certificate as credit