Free shipping on orders over 100$

Nelson Photo & Video

return policy.

MOST PURCHASES CAN BE RETURNED WITHIN TEN DAYS, GIVEN THE CONDITIONS AND EXEMPTIONS AS LISTED BELOW:

Conditions for Returns:

  • All merchandise to be returned must have Nelson Photo sales receipt
  • All merchandise to be returned must be in original condition
  • All merchandise to be returned must be in original non-damaged packaging


Exceptions:

  • All Cameras & Lenses are subject to a 25% restocking fee
    All Lecia camera and lenses are not returnable
    All background paper is not returnable
  • All Microphones are not returnable
  • All lighting equipment are subject to a 25% restocking fee
  • All Drones and Gimbals are not Returnable
  • All merchandise sold “As Is” is not returnable
  • All film is not returnable
  • All refrigerated products of any kind are not returnable
  • All merchandise ordered, as a “Special Order” is not returnable
  • All merchandise purchased by check will be subject to a ten day wait from time of sale
  • All merchandise returned without a sales receipt will receive a store gift certificate as credit
Return Policy
Share by: